ProsperLink LLC Privacy Policy

Effective Date: November 11, 2024

This Privacy Policy (the “Policy”) outlines how ProsperLink LLC (“we,” “us,” or “our”) collects, uses, maintains, and discloses information from users of our website www.prosperwallet.io and any associated services (collectively, the “Properties”). Your access and use of our Properties signify your acceptance of the terms outlined in this Policy. If you disagree with any part of this Policy, please discontinue use of our Properties immediately.

1. Scope of the Privacy Policy

This Policy applies to:

  • Information collected on our Website and linked pages we control.
  • Data gathered through email, text, and other electronic communications between you and our Properties.
  • Information collected via mobile and desktop applications linked to this Policy.
  • Data obtained through services we provide directly to you.

This Policy does not apply to:

  • Data collected offline or through other means not linked to this Policy.
  • Information collected by third-party services accessible from our Properties.

2. Information We Collect

2.1. Personal Information

Includes identifiable information such as:

  • Contact Details: Name, email, postal address, and phone number.
  • Financial Information: Payment details provided for transactions.
  • User Contributions: Information shared in public areas of our Properties.

2.2. Non-Personal Information

Includes data about your internet connection, device information, and usage details that do not individually identify you.

2.3. Automatic Data Collection

We use cookies, web beacons, and other tracking technologies to gather data, such as:

  • Usage Data: Pages visited, time spent on the site, and analytics.
  • Technical Information: IP address, browser type, and operating system.

You can disable cookies in your browser settings, but this may impact your Website experience.

3. How We Use Your Information

Your information may be used for:

  • Providing and enhancing our services.
  • Responding to inquiries and support requests.
  • Processing transactions and managing billing.
  • Conducting research and analyzing usage patterns.
  • Marketing and promotional purposes (with your consent).

4. Disclosure of Your Information

We may share your information under these circumstances:

  • With Service Providers: To facilitate our operations (e.g., payment processors, data storage).
  • For Legal Compliance: To comply with court orders, legal processes, or regulatory requirements.
  • In Business Transfers: During mergers, acquisitions, or asset sales.
  • With Your Consent: When you explicitly agree to such sharing.

We do not sell, trade, or rent your personal data to third parties.

5. GDPR Privacy

If you reside in the European Economic Area (EEA), you have specific rights under the GDPR.

5.1. Lawful Basis for Processing

We process your data under the following bases:

  • Consent: You have given explicit consent.
  • Contractual Necessity: Required for the performance of a contract.
  • Legal Obligation: Necessary for compliance with a legal obligation.
  • Legitimate Interests: Balances our interests with your rights.

5.2. Your GDPR Rights

You have the following rights:

  • Access: Request a copy of your data.
  • Rectification: Correct your data.
  • Erasure: Request deletion of your data (subject to legal requirements).
  • Restriction: Request limited processing of your data.
  • Portability: Obtain a copy of your data in a machine-readable format.
  • Objection: Object to certain types of processing.
  • Withdraw Consent: You may withdraw consent at any time.

5.3. Data Transfers

Your data may be transferred outside the EEA. We use Standard Contractual Clauses for protection.

5.4. Exercising Your Rights

To exercise your GDPR rights, contact us at [email protected]. We will respond within one month.

6. U.S. State-Specific Privacy Rights

  1. U.S. State-Specific Privacy Rights

Residents of certain U.S. states have specific privacy rights under laws such as CCPA, VCDPA, and CPA.

6.1. California Residents (CCPA)

You have the following rights:

  • Right to Know: Information about data collection practices.
  • Right to Delete: Request data deletion (subject to exceptions).
  • Right to Opt-Out: We do not sell personal data, but you may opt out of certain practices.
  • Right to Non-Discrimination: No penalties for exercising your rights.

6.2. Virginia Residents (VCDPA)

You have the following rights:

  • Access, Correction, and Deletion: Request data actions.
  • Opt-Out: Opt out of targeted advertising, data sales, and profiling.
  • Right to Appeal: Appeal if your request is denied.

6.3. Other States (Colorado, Connecticut, Utah)

You have similar rights, including:

  • Access and Portability: Request data access.
  • Right to Delete: Request deletion of your data.
  • Opt-Out: Opt out of data sales, targeted advertising, and profiling.

For more details, contact us at [email protected].

7. Data Security

We use industry-standard measures to protect your data. However, no system is completely secure. Transmission of data is at your own risk, and you are responsible for protecting your account credentials.

8. Children’s Privacy

Our Properties are not intended for children under 18. We do not knowingly collect data from children. If you believe we have collected such data, contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Policy periodically. The effective date will be updated, and significant changes will be communicated on the Website. Please review this Policy regularly.

10. Contact Information

For questions or comments about this Policy or to exercise your rights, contact us at: [email protected]